Privacy Policy

1. Information We Collect

When you submit a contact or consultation request form, we may collect:

• Name, phone number, and email address
• Project description and remodeling preferences
• SMS opt-in consent status

2. How We Use Your Information

We use your information to:

• Contact you to schedule or confirm design consultations and project appointments
• Send transactional SMS messages related to your consultation or project (appointment reminders, design updates, follow-ups)
• Respond to inquiries and provide customer support
• Improve our services and website experience

3. SMS / Text Message Communications

By checking the SMS consent box on our contact form, you expressly consent to receive text messages from Protek Kitchen & Bath at the mobile number you provided. Message frequency varies based on your consultation and project status. Standard message and data rates may apply.

To opt out: Reply STOP to any text message at any time. You will receive a confirmation and no further messages will be sent.

For help: Reply HELP to any text message, or contact us at info@protekps.com.

We do not sell, share, rent, or trade your phone number or SMS opt-in data with third parties for their marketing purposes. This information is used solely to communicate with you about your consultation or project.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to fulfill your service request (e.g., our CRM or scheduling software) or as required by law.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications at any time

7. Contact Us